An Airbnb Welcome Book is an introduction guide prepared by an Airbnb host and given to a guest that is staying at an Airbnb property. Whether you have noticed your guests often have the same questions upon arrival or you want to establish certain rules for every individual visiting the accommodation you offer, this kind of booklet or brochure will help you make a great first impression on the person that booked your place as well as improve their experience in different ways.
You may download an Airbnb Welcome Book template through the link below.
Here are some Airbnb Welcome Book ideas that will show people temporarily living at your property your professionalism and willingness to make their stay unforgettable:
Start with an introduction of the place and yourself - summarize the details related to the house or apartment you are renting out, remind the guest of your name and contact details, and indicate the emergency numbers they must call immediately if there is a need for that. It is advised to record the check-in and check-out times on the first page of the book as well.
Describe the property the guest will reside in for a few days or weeks . If there are any instructions they have to comply with when using the amenities, codes and passwords to know, and tips that will make their life easier, they should be mentioned in your guide.
Tell the guest about the area around the building in question . Nearest grocery stores, currency exchanges, public transport, taxi stations - you should inform them what can be found in the neighborhood to ensure they are not lacking anything during their stay or roaming the streets looking for the ATM. It would be helpful to provide small maps that show where certain shops or services are located pointing out the distance from the Airbnb property.
List the rules the guest has to follow and explain what will be done in case they fail to respect your wishes . Not every misconduct has to be punished with the immediate check-out but you are free to set up a penalty system that compensates you in case of any troubles - for instance, you may fine the guest for smoking at the premises without interrupting their stay. Make sure the guidelines you come up with are easy to understand and cannot be interpreted in a variety of ways.
Pay attention to the design of the brochure you are making - add pictures and maps, use calligraphy fonts and bright colors to let the guest see the main information about the place, and keep the welcome book consistent when it comes to the color scheme. Put the Welcome Book for an Airbnb near the front door or in a place where the guest will not miss it - for instance, a nightstand - and include a personal request for an honest review online to further advertise your property.
Haven't found the template you're looking for? Take a look at the related templates below: