Ticketing Code of Practice - Live Performance Australia

The Ticketing Code of Practice by Live Performance Australia is a guideline for the fair and transparent sale of tickets for live performances in Australia. It aims to ensure that consumers have access to accurate information about ticket prices, seating plans, and terms and conditions of the ticket purchase.

The Ticketing Code of Practice for Live Performance Australia is filed by Live Performance Australia itself.

FAQ

Q: What is Live Performance Australia?
A: Live Performance Australia (LPA) is the peak body for the live performance industry in Australia.

Q: What is the Ticketing Code of Practice?
A: The Ticketing Code of Practice is a set of guidelines established by Live Performance Australia for the fair and ethical sale of tickets to live performances.

Q: Why was the Ticketing Code of Practice developed?
A: The Ticketing Code of Practice was developed to ensure transparency, fairness, and consumer protection in the ticketing industry.

Q: What does the Ticketing Code of Practice cover?
A: The Ticketing Code of Practice covers various aspects of ticket sales, including pricing, availability, delivery methods, refunds, resales, and disclosure of important information.

Q: Who does the Ticketing Code of Practice apply to?
A: The Ticketing Code of Practice applies to all ticket sellers, promoters, and venues involved in the sale and distribution of tickets to live performances in Australia.

Q: What are some key provisions of the Ticketing Code of Practice?
A: Some key provisions of the Ticketing Code of Practice include transparent pricing, accessibility for people with disabilities, anti-scalping measures, and clear refund and exchange policies.

Q: How can consumers file a complaint under the Ticketing Code of Practice?
A: Consumers can file a complaint with Live Performance Australia if they believe a ticket seller, promoter, or venue has violated the Ticketing Code of Practice.

Q: What are the consequences for violating the Ticketing Code of Practice?
A: Consequences for violating the Ticketing Code of Practice can vary and may include warnings, fines, suspension of the ticket seller's membership, or legal action.

Q: How does the Ticketing Code of Practice benefit consumers?
A: The Ticketing Code of Practice benefits consumers by promoting transparency, fairness, and consumer rights in the ticketing industry, providing them with clearer information, protection against scalping, and fair refund policies.