Ticketing Code of Practice - Live Performance Australia

The Ticketing Code of Practice - Live Performance Australia is a set of guidelines and standards for ticketing practices in the live performance industry in Australia. It aims to ensure fair and transparent ticketing processes for consumers, including information on ticket availability, pricing, and refunds.

The Ticketing Code of Practice - Live Performance Australia is filed by Live Performance Australia itself.

FAQ

Q: What is Live Performance Australia?
A: Live Performance Australia is the peak body for the live entertainment and performing arts industry in Australia.

Q: What is the Ticketing Code of Practice?
A: The Ticketing Code of Practice is a set of guidelines for ticketing and selling live performance tickets in Australia.

Q: Why is the Ticketing Code of Practice important?
A: The Ticketing Code of Practice aims to protect consumers by promoting fair and transparent ticketing practices.

Q: What are some key principles of the Ticketing Code of Practice?
A: Some key principles of the Ticketing Code of Practice include ticket pricing transparency, clear refund and exchange policies, and anti-scalping measures.

Q: Who does the Ticketing Code of Practice apply to?
A: The Ticketing Code of Practice applies to all live performance ticket sellers and promoters in Australia.

Q: What are some consumer rights protected by the Ticketing Code of Practice?
A: The Ticketing Code of Practice ensures consumers have the right to accurate and transparent pricing information, the right to refunds or exchanges under certain conditions, and protection against ticket scalping and fraudulent practices.

Q: Is the Ticketing Code of Practice legally binding?
A: While the Ticketing Code of Practice is not a legal requirement, adherence to its guidelines is encouraged and may be considered by consumer protection authorities in case of disputes.

Q: How can consumers report a breach of the Ticketing Code of Practice?
A: Consumers can report any suspected breaches of the Ticketing Code of Practice to Live Performance Australia or the relevant consumer protection authorities in their state or territory.