New York State Citibank Travel Card / Procurement Card / Net Card Acknowledgment - New York

New York State Citibank Travel Card/Procurement Card/Net Card Acknowledgment is a legal document that was released by the New York State Office of General Services - a government authority operating within New York.

FAQ

Q: What is the New York State Citibank Travel Card?
A: The New York State Citibank Travel Card is a card provided to employees for official state travel expenses.

Q: What is the New York State Citibank Procurement Card?
A: The New York State Citibank Procurement Card is a card provided to authorized employees to make purchases for official state business.

Q: What is the purpose of the acknowledgment?
A: The acknowledgment is a form signed by the cardholder to acknowledge their understanding and acceptance of the terms and conditions for using the Citibank cards.

Q: What are the responsibilities of the cardholder?
A: Cardholders are responsible for maintaining accurate records of transactions, adhering to spending limits, and ensuring the proper use of the card for official state business purposes.

Q: Can the card be used for personal expenses?
A: No, the card is strictly to be used for official state business purposes only.

Q: How should the lost or stolen card be reported?
A: Lost or stolen cards should be reported immediately to Citibank's Customer Service Center and the agency Program Coordinator.

Q: Is the cardholder responsible for unauthorized charges?
A: No, cardholders are not responsible for unauthorized charges made on the card, as long as they promptly report the loss or theft.

Q: What if the cardholder wants to dispute a charge?
A: If a cardholder wants to dispute a charge, they should contact Citibank's Customer Service Center to initiate the dispute resolution process.