Third Party Notification - Pennsylvania

Third Party Notification is a legal document that was released by the Pennsylvania Public Utility Commission - a government authority operating within Pennsylvania.

FAQ

Q: What is third party notification?
A: Third party notification allows a customer to authorize a third party (such as a family member or friend) to receive late payment notices or disconnection notices on their behalf.

Q: How can I set up third party notification in Pennsylvania?
A: To set up third party notification in Pennsylvania, you can contact your utility company and ask about their specific process and requirements.

Q: Who is eligible for third party notification?
A: Any customer in Pennsylvania is eligible for third party notification if they have difficulty reading, understanding, or responding to utility bills.

Q: What information does the utility company share with the third party?
A: The utility company may share late payment notices, disconnection notices, and other important information with the authorized third party.

Q: Is there a fee for setting up third party notification?
A: In Pennsylvania, there is typically no fee for setting up third party notification.

Q: Can I change or cancel my third party notification?
A: Yes, you can change or cancel your third party notification by contacting your utility company and providing them with the updated information.

Q: What should I do if I receive a late payment or disconnection notice through third party notification?
A: If you receive a late payment or disconnection notice through third party notification, you should contact your utility company immediately to discuss payment options and prevent any service interruptions.

Q: Is third party notification available for all types of utility services?
A: Third party notification is typically available for electricity, gas, water, and sewer services in Pennsylvania.

Q: Can I authorize multiple third party individuals for notification?
A: Yes, in Pennsylvania, you can authorize multiple third party individuals to receive notification on your behalf.

Q: Is third party notification a guarantee that I won't have my service disconnected?
A: No, third party notification does not guarantee that your service won't be disconnected. It is important to maintain timely payments and communicate with your utility company regarding any payment issues.