PS Form 3811-A, Request for Delivery Information/Return Receipt , is a document issued by the United States Postal Service (USPS) and used to provide a customer with the delivery information if the corresponding return receipt was not received.
The latest version of the form - also known as the USPS Form 3811-A - was issued on April 1, 2015 . A printable PS Form 3811-A version can be downloaded below or found on the USPS Forms website.
When you need documentary evidence that your mailpiece was delivered to the sender, you need to attach the PS Form 3811, Domestic Return Receipt to it. This receipt should be signed and dated by the recipient and returned to you to serve as a proof of the mailpiece delivery or delivery attempt. If you did not receive your USPS return receipt back, you may request the delivery information through the PS Form 3811-A.
The USPS Form 3811-A can be submitted to the accepting office within 90 days from the date on the mailing receipt. If you do not meet this deadline, the USPS will not be able to process your request. For the inquiry to be accepted, you need to provide the corresponding official a receipt showing that you paid the Return Receipt fee at the time of mailing. The form is not applicable if the mail piece was sent with:
The designated official in the accepting office will help you to complete Section 2 of the form. When the inquiry will be resolved, you will be provided with the bottom part of the form containing all the required information. The remainder of the document will be discarded.
The document is used as follows: