The PS 3811 Forms are a set of two forms released by the United States Postal Service (USPS) used to provide senders with documented evidence of a delivery or delivery attempt. The two forms in the series are:
Use the first document when you need proof of mail delivery. You have to fill out the sender’s part and attach it to your envelope. Upon delivery, the recipient (your addressee or a designated agent) will sign the form and specify the date of the delivery. The document is then removed from the mail piece and returned to the sender. This service works for domestic mail only.
If you did not get your return receipt, you can request delivery information via PS 3811-A. You will need a receipt for the PS 3811 payment to file the request. Fill out Section 2 of the form, and the corresponding office will provide you with the delivery information, or with the reason why the data is unavailable.
Certified Mail is a service offered by the USPS. It is typically used when you need to send something secure and important, like legal or confidential documents. The service provides you with an official receipt proving your mail piece was sent. It is required that the recipient sign for this mail piece on delivery. This signature is kept in the USPS databases for about 2 years.
There are two ways to send certified mail:
In the first case, you will need to obtain PS Form 3800, Certified Mail Receipt and PS Form 3811 (if you need a return receipt). The first form is a sticker that includes a barcode for tracking your mail piece and a perforated receipt that serves as evidence of mailing. The sender must provide all the information required by both forms and attach them to the letter. If using a standard envelope, a PS Form 3800 is usually attached to its front part and a copy of the PS 3811 to the back. Pay the appropriate fee and send your mail.
When sending the certified mail online, you need to sign up for a free account on any website that offers USPS Certified Mail delivery. Choose the service you need, pay the appropriate fees, complete all the required information and upload your document file. Your letter will be addressed, printed and sent on the same business day. In any case, if you need the return receipt, a PS 3811 must be attached at the time of mailing. It is not possible to add this service after sending the mail piece.
If the fee was paid, but you did not receive your return receipt, you can request PS Form 3811-A. The request must be made within 90 days from the date indicated on your mailing receipt.
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This document is used by the United States Postal Service (USPS) to request a written confirmation of a specific mail piece delivery.
This form is used by the United States Postal Service (USPS) to inform their customers about the delivery in cases when their return receipt was not received.